orbit88 Casino & Sportsbook Data Care
This page describes what we collect when you use orbit88 and how we keep that data protected. We at orbit88 take data privacy seriously—every piece of information you provide during account registration, deposit, withdrawal, or gameplay is encrypted, stored securely, and used only to deliver our services and comply with law.
Our privacy commitments apply across all orbit88 services: football sportsbooks (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Whether you access orbit88 from Jakarta, Surabaya, Bandung, Medan, or Semarang, the same data protection standards apply.
We outline below what data we collect, why we collect it, who we share it with, how long we keep it, and your rights regarding your information.
What Data We Collect on orbit88
Identity and account information
We collect your full name, date of birth, email address, and phone number during account registration. We also collect government-issued ID details (ID number, issuing country, expiration date) and address information for identity verification. These details are required by anti-money-laundering regulations and help us prevent fraud and duplicate accounts.
Payment and transaction data
We record every deposit, withdrawal, and transaction on your orbit88 account. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we capture the payment method, amount, timestamp, and transaction ID. We do not store your full payment card or bank account numbers—only the last four digits and payment method type. This data allows us to process refunds, detect fraud, and maintain accurate account statements.
Gameplay and betting activity
We log all bets you place on orbit88 games: football markets, live-dealer tables, slots, Togel draws, and esports. We record the game type, amount wagered, outcome, timestamp, and any bonus applied. This data is used to settle bets, calculate your VIP tier progression, verify bonus eligibility, and detect irregular betting patterns (e.g., suspicious coordinated bets suggesting collusion).
We also collect your IP address, device type, and browser information when you access orbit88. This helps us detect account compromise, prevent multi-accounting, and optimise the platform for different devices.
Communication data
When you contact orbit88 support, we store your messages, our responses, and any documents you attach. This record helps us resolve disputes, improve support response quality, and comply with complaint-handling regulations. We keep support tickets for a minimum of two years for audit purposes.
Cookies and technical data
We use cookies to recognise you when you log in, remember your preferences, and track how you navigate orbit88. Session cookies (deleted when you close your browser) keep you logged in. Persistent cookies (stored on your device) remember your language preference and login details if you choose to save them. You may disable cookies in your browser settings, though this may limit orbit88 functionality.
How We Use, Share, and Protect Your Data on orbit88
How we use your data
We use orbit88 data for the following purposes: to deliver our services (account management, bet settlement, withdrawals), to verify your identity and prevent fraud, to comply with laws and regulations, to calculate your VIP tier and apply bonuses, to communicate with you about your account and promotions, and to improve our platform (analysing usage patterns to optimise game selection and payment methods).
We never use your data to profile you for credit decisions, employment decisions, or other automated decision-making that could harm you. We do not share your data with marketing partners without your explicit consent.
Third-party processors and data sharing
We share your data with the following categories of processors: payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank) receive only the information necessary to process deposits and withdrawals. Anti-fraud and identity verification providers receive your identity documents and verification results. Game providers (software studios providing slots and live-dealer tables) receive only your account ID and bet outcomes, not your personal identity data. Hosting providers store our servers; we use encrypted storage to limit their access to unencrypted data.
Regulatory bodies may request your data to investigate suspected violations. We comply with lawful requests. We do not disclose user data to third parties for marketing, advertising, or commercial purposes unless you explicitly consent.
Data retention and deletion
We retain your data only as long as necessary. Account data is kept for the life of your account and five years after closure (for tax and regulatory purposes). Transaction records are retained for seven years (standard regulatory requirement). Support tickets and complaint records are kept for two years. When you request account deletion, we securely delete your personal data within thirty days, except where law requires retention (e.g., tax records, dispute records).
Your rights regarding your data
You have the right to access, correct, or delete your personal data. To exercise these rights, contact our support team with your account ID and request. We will respond within thirty days. You also have the right to data portability—we can export your transaction history in standard format (e.g., CSV) upon request. You may object to certain data uses (e.g., marketing emails) by adjusting your account notification settings.
If you believe we have misused your data or violated your privacy rights, you may file a complaint with the relevant data protection authority in your jurisdiction.
Security measures
We encrypt all data in transit using TLS 1.2+ protocols. Passwords are hashed and salted before storage. We use two-factor authentication (available in your account settings) for additional account security. We conduct regular security audits and penetration testing. Our staff access to user data is restricted and logged. We maintain an incident response plan to detect and address data breaches promptly.
Your privacy is our responsibility. We keep your data protected, share it only where necessary, and give you control over how it is used.
Policy updates
We may update this privacy policy periodically to reflect changes in law, technology, or business practice. Updates are published on this page with an effective date. Continued use of orbit88 after an update constitutes acceptance of the new policy. If a material change affects your rights, we will notify you by email.
If you have questions about our privacy practices or wish to exercise your data rights, contact our support team. We respond to all privacy inquiries within fifteen business days. Our data protection officer is available to discuss how we handle your information and ensure orbit88 complies with global privacy standards.